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Field reference

Custom fields, explained.

Find the right custom field for your next automation. Choose your EMR to see what each field means and where its value comes from.

8 EMRs366 documented fieldsEMR source GoHighLevel custom field

Jane custom fields

Showing 25 of 117 fields

Values depend on the data your EMR provides and the fields installed in your GHL location. An empty field does not always mean the sync failed.

  • patient_number
    Patient details

    Jane’s internal patient ID used to match this patient to their GHL contact.

    EMR sourceJane patient profile → id
  • patient_profile_number
    Patient details

    Patient number displayed on the Jane profile. This is separate from the internal ID used for matching.

    EMR sourceJane patient profile → patient_number
  • active
    Patient details

    Patient activity value calculated by the Jane sync.

    EMR sourceJane sync → patient activity calculation
  • discharged_at
    Patient details

    Discharge date, when available.

    EMR sourcePatient profile → discharged at
  • first_visit
    Patient details

    Jane membership start date used by the sync for this field.

    EMR sourceJane patient profile → member_since
  • intake_forms_summary
    Patient details

    Summary of intake forms made available to the sync.

    EMR sourcePatient profile → intake forms
  • jane_deceased
    Patient details

    Whether the profile is marked deceased.

    EMR sourcePatient profile → deceased
  • jane_discharge_status
    Patient details

    Whether Jane marks the patient as discharged.

    EMR sourceJane patient profile → discharged
  • jane_gender
    Patient details

    Identifying gender, falling back to the gender value supplied by Jane.

    EMR sourceJane patient profile → identifying_gender / gender
  • jane_home_phone
    Patient details

    Home phone from the Jane profile.

    EMR sourcePatient profile → home phone
  • jane_mobile_phone
    Patient details

    Mobile phone from the Jane profile.

    EMR sourcePatient profile → mobile phone
  • jane_patient_type
    Patient details

    Patient type recorded in Jane.

    EMR sourcePatient profile → patient type
  • jane_phone_time_zone
    Patient details

    Timezone supplied by Jane for the patient.

    EMR sourceJane patient profile → time_zone
  • jane_preferred_name
    Patient details

    Preferred name, falling back to preferred first name when needed.

    EMR sourceJane patient profile → preferred_name / preferred_first_name
  • jane_primary_phone_type
    Patient details

    Phone type selected as primary in Jane.

    EMR sourcePatient profile → primary phone type
  • jane_public_id
    Patient details

    Public identifier from the Jane patient profile.

    EMR sourceJane patient profile → public_id
  • jane_work_phone
    Patient details

    Work phone from the Jane profile.

    EMR sourcePatient profile → work phone
  • member_since
    Patient details

    Date the patient became a member in Jane.

    EMR sourcePatient profile → member since
  • no_show_count
    Patient details

    Number of no-shows reported on the patient profile.

    EMR sourcePatient profile → no show count
  • patient_notes
    Patient details

    Patient notes supplied to the sync.

    EMR sourcePatient profile → patient notes
  • referral_source
    Patient details

    Recorded source of the patient referral.

    EMR sourcePatient profile → referral source
  • referring_professional
    Patient details

    Name of the referring professional.

    EMR sourcePatient profile → referring professional
  • referring_professional_email
    Patient details

    Email of the referring professional.

    EMR sourcePatient profile → referring professional email
  • referring_professional_phone
    Patient details

    Phone of the referring professional.

    EMR sourcePatient profile → referring professional phone
  • referring_staff_member_id
    Patient details

    ID of the referring staff member.

    EMR sourcePatient profile → referring staff member id

Using a field in a workflow

Find the field by name in GHL’s custom-field picker. Use GHL’s picker to insert a merge field, because its internal key can differ from the display name.

A field is missing?

If your connection menu offers “Install custom fields”, use it to restore missing fields. Installing a field does not populate it immediately; values arrive through the sync.

A value is blank?

The patient may not have that information, the source may not expose it, or access may be limited. Check the matching record in your EMR first.

This page describes field metadata only. It does not load patient records or display your clinic’s live values.