Custom fields, explained.
Find the right custom field for your next automation. Choose your EMR to see what each field means and where its value comes from.
Jane custom fields
Showing 25 of 117 fields
Values depend on the data your EMR provides and the fields installed in your GHL location. An empty field does not always mean the sync failed.
- Patient details
patient_numberJane’s internal patient ID used to match this patient to their GHL contact.
EMR sourceJane patient profile → id - Patient details
patient_profile_numberPatient number displayed on the Jane profile. This is separate from the internal ID used for matching.
EMR sourceJane patient profile → patient_number - Patient details
activePatient activity value calculated by the Jane sync.
EMR sourceJane sync → patient activity calculation - Patient details
discharged_atDischarge date, when available.
EMR sourcePatient profile → discharged at - Patient details
first_visitJane membership start date used by the sync for this field.
EMR sourceJane patient profile → member_since - Patient details
intake_forms_summarySummary of intake forms made available to the sync.
EMR sourcePatient profile → intake forms - Patient details
jane_deceasedWhether the profile is marked deceased.
EMR sourcePatient profile → deceased - Patient details
jane_discharge_statusWhether Jane marks the patient as discharged.
EMR sourceJane patient profile → discharged - Patient details
jane_genderIdentifying gender, falling back to the gender value supplied by Jane.
EMR sourceJane patient profile → identifying_gender / gender - Patient details
jane_home_phoneHome phone from the Jane profile.
EMR sourcePatient profile → home phone - Patient details
jane_mobile_phoneMobile phone from the Jane profile.
EMR sourcePatient profile → mobile phone - Patient details
jane_patient_typePatient type recorded in Jane.
EMR sourcePatient profile → patient type - Patient details
jane_phone_time_zoneTimezone supplied by Jane for the patient.
EMR sourceJane patient profile → time_zone - Patient details
jane_preferred_namePreferred name, falling back to preferred first name when needed.
EMR sourceJane patient profile → preferred_name / preferred_first_name - Patient details
jane_primary_phone_typePhone type selected as primary in Jane.
EMR sourcePatient profile → primary phone type - Patient details
jane_public_idPublic identifier from the Jane patient profile.
EMR sourceJane patient profile → public_id - Patient details
jane_work_phoneWork phone from the Jane profile.
EMR sourcePatient profile → work phone - Patient details
member_sinceDate the patient became a member in Jane.
EMR sourcePatient profile → member since - Patient details
no_show_countNumber of no-shows reported on the patient profile.
EMR sourcePatient profile → no show count - Patient details
patient_notesPatient notes supplied to the sync.
EMR sourcePatient profile → patient notes - Patient details
referral_sourceRecorded source of the patient referral.
EMR sourcePatient profile → referral source - Patient details
referring_professionalName of the referring professional.
EMR sourcePatient profile → referring professional - Patient details
referring_professional_emailEmail of the referring professional.
EMR sourcePatient profile → referring professional email - Patient details
referring_professional_phonePhone of the referring professional.
EMR sourcePatient profile → referring professional phone - Patient details
referring_staff_member_idID of the referring staff member.
EMR sourcePatient profile → referring staff member id
Using a field in a workflow
Find the field by name in GHL’s custom-field picker. Use GHL’s picker to insert a merge field, because its internal key can differ from the display name.
A field is missing?
If your connection menu offers “Install custom fields”, use it to restore missing fields. Installing a field does not populate it immediately; values arrive through the sync.
A value is blank?
The patient may not have that information, the source may not expose it, or access may be limited. Check the matching record in your EMR first.
This page describes field metadata only. It does not load patient records or display your clinic’s live values.